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Privacy Policy
We respect your privacy and are committed to protecting your personal data.
- What Information We Collect
- Name, shipping address, email, phone number (for order fulfillment)
- Payment information (processed by PayPal/Stripe – we never see full card numbers)
- IP address, browser type, and browsing behavior (via cookies & Google Analytics)
- How We Use Your Information
- To process and ship your orders
- To send tracking updates and order confirmations
- To answer support requests
- To send occasional marketing emails (you can unsubscribe anytime)
- To prevent fraud and improve our website
- Who We Share It With
- Shipping carriers (name + address only)
- PayPal / Stripe (payment processing)
- Cloudflare & hosting providers (technical operation)
- We do NOT sell your data to third parties.
- Cookies
- We use essential cookies for cart functionality and analytics cookies (Google Analytics) to improve the site.
- You can disable non-essential cookies in your browser settings.
- Data Security
- All pages are protected with SSL encryption.
- Data is stored on secure servers in Singapore and the EU.
- Your Rights (GDPR, CCPA, etc.)
- You may request to access, correct, or delete your personal data at any time.
- Email us at support@drogrid.com – we’ll respond within 30 days.
- Children
- Our Website is not intended for persons under 16. We do not knowingly collect data from children.
- Changes to This Policy
- We may update this policy from time to time. The new version will be posted here with an updated date.
Questions about privacy?
Just write to support@drogrid.com – we’re happy to help.
Fly safe!
— The DroGrid Team 🚀
